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The list of known problems

Most of problems relate to the installation process.

Installation of standalone version

Installation of standalone version creates no problems as no network exchange is involved. Run setup.exe for this purpose. Put install.dat at the same directory.

Installation of network version

This is also simple. You select MASTER computer on which you will install all the instructor software and run setupmaster.exe on it.
SLAVE computers are configured one by one in addition to the MASTER computer by running setupslave.exe on each of them. This installation requires specification of MASTER computer name. It is important to specify it correctly.

Keywords	Sympthoms	Solution
Old XPs and Win2000	Mainly appears on old XPs. Error message "R6034 ... attempt to load the C runtime library incorrectly"	The MS compilers now supply its runtime library MSVCR80.dll together with the operating system, old Windows of course lack it. Try to install this missing DLL using http://www.microsoft.com/downloads/details.aspx?familyid=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en or http://www.microsoft.com/downloads/details.aspx?FamilyID=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en
Installation on Vista	Appeared on Vista. During the installation, the old shareware licence was not replaced by a new one (new install from a CD).	Switch off "User account control". Uninstall old version. Remove the old folder manually if it was not removed. Reboot and install again.
XP, networked versions	Observed on XP with networked versions for sea schools. Errors with network exchange and creating shared folders (corresponding error messages).	Set "Simple file sharing" on XP.
XP, networked versions	No network exchange (when an exercise is started from master computer with the exercise manager, the simulators on slave computers do not start).	Installation on a local area network may require some additional measures, mainly due to the excessive overhead of security measures included into XP (especially XP HOME) Windows, namely, the following steps are required : - It may be necessary to turn firewalls off to let network exchange work. Find in XP help how to stop firewalls for your version of XP. For details, see "How to troubleshoot home networking in Windows XP" in http://support.microsoft.com/default.aspx?scid=kb;en-us;308007 that reads : "4. Verify that the Internet Connection Firewall (ICF) or Windows Firewall (WF) feature is not enabled on the adapters that you use to connect the computers to the home network. If these features are enabled on these adapters, you cannot connect to shared resources on other computers in the network.". Network exchange can be tested with (run from command line - use "Start"->"Run"->cmd.exe) >ping IP_or_network_name_of_other_computer If replies are present, everything is OK. - Avoid installing the software on C: drive on Windows XP HOME, otherwise there will be problems with access to remote directories.
networked versions	No network exchange (when an exercise is started from master computer with the exercise manager, the simulators on slave computers do not start).	Most firewalls simply do not let network servers to start without any warnings at all. Look at the previous section.


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